Privacy Notice
Effective Date: June 2026
At Homofpupora, operated by NDV HONGKONG LIMITED, we take the protection of your personal information seriously. This Privacy Notice explains how we collect, use, store, disclose, and safeguard information when you visit our website, place an order, communicate with our team, or interact with our pet products and related services.
By using our website, you acknowledge the practices described in this Privacy Notice.
1. Information We Collect
To operate our online store and provide an efficient shopping experience, we may collect several types of information.
Information You Provide Directly
When you make a purchase, create an account, contact customer support, or otherwise communicate with us, we may receive information such as:
- Your full name
- Billing and shipping address
- Email address
- Telephone number
- Order information
- Other details you voluntarily provide
Payment Information
Payments are handled through authorized third-party payment providers.
Homofpupora does not directly store complete payment card numbers, card security codes, or other full payment credentials on its own systems.
Payment information is processed through secure payment services according to the standards and policies of the applicable payment provider.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Referring pages
- Time spent on the website
- General browsing and interaction activity
This information helps us understand how visitors use our store and how we can improve the overall website experience.
2. How We Use Your Information
We use personal information for legitimate business purposes connected with operating Homofpupora.
Order Processing and Delivery
We may use your information to:
- Process and confirm purchases
- Arrange payment authorization
- Prepare and ship orders
- Provide delivery and tracking information
- Communicate regarding order status
Customer Support
Your information may be used to respond to:
- Product questions
- Order inquiries
- Delivery concerns
- Returns or refund requests
- Other customer service matters
Website and Service Improvement
We may analyze website activity to improve:
- Website performance
- Navigation
- Product selection
- Customer experience
- Marketing effectiveness
Marketing Communications
Where required, and subject to your consent, we may send information about:
- New pet products
- Special promotions
- Seasonal campaigns
- Store updates
- Other Homofpupora offers
You may unsubscribe from marketing communications at any time.
Fraud and Security Prevention
We may process information where reasonably necessary to:
- Detect suspicious activity
- Prevent unauthorized transactions
- Reduce fraud
- Protect our customers
- Maintain the security of our website and business systems
3. How We Protect Personal Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.
Secure Data Transmission
Our website uses SSL encryption to help protect information transmitted between your browser and our website.
Restricted Access
Access to customer information is limited to authorized personnel and service providers who require that information to perform legitimate business functions.
Such parties are expected to handle personal data in accordance with appropriate confidentiality and security obligations.
Payment Security
Payments are handled through payment providers that maintain applicable security standards, including relevant PCI-DSS requirements where applicable.
4. Service Providers, Advertising, and Analytics
Homofpupora does not sell personal information directly in exchange for money.
However, we may share limited information with third-party companies that support our store operations, advertising activities, analytics, payment processing, logistics, or other business functions.
These providers may include:
AppLovin
AppLovin may be used for advertising, audience measurement, campaign optimization, or conversion tracking.
Privacy information:
https://legal.applovin.com/privacy
Meta Platforms
Meta services may be used for advertising, social media integrations, audience analytics, and campaign measurement.
Privacy information:
https://www.facebook.com/privacy/policy
Google Services
Google tools may be used for website analytics, advertising performance, search-related services, and visitor measurement.
Privacy information:
https://policies.google.com/privacy
These third parties process information according to their own privacy policies and applicable legal obligations.
5. Cookies and Similar Technologies
Homofpupora may use first-party and third-party cookies, pixels, tags, and similar technologies.
These tools may be used to:
- Remember items placed in your shopping cart
- Maintain certain website preferences
- Understand how visitors interact with our website
- Measure website traffic and performance
- Support advertising and marketing campaigns
- Provide more relevant promotional content
You may restrict or disable cookies through your browser settings.
Please note that disabling certain cookies may affect some website features or prevent parts of the store from functioning as intended.
6. Children's Privacy
Homofpupora is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that personal information belonging to a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete that information.
Parents or guardians who believe that a child has provided personal information to us may contact us at:
7. California Online Privacy Protection Act
Where applicable, we seek to maintain practices consistent with the California Online Privacy Protection Act (CalOPPA).
This includes providing users with access to this Privacy Notice through our website and explaining how personal information may be collected and used.
Visitors may generally browse public areas of the Homofpupora website without creating an account or making a purchase.
Where technically supported and legally required, browser privacy signals may also be considered in accordance with applicable law and our website's technical capabilities.
8. Rights of Users in the European Economic Area
If you are located in the European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR).
Depending on your circumstances and applicable law, these rights may include:
- Accessing personal information we hold about you
- Correcting inaccurate or incomplete information
- Requesting deletion of certain personal data
- Restricting certain processing activities
- Objecting to certain forms of processing
- Requesting portability of eligible personal information
- Withdrawing consent where processing relies on consent
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
9. California Privacy Rights
California residents may have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Depending on the circumstances, these rights may include:
Right to Know
You may request information about categories of personal data collected, used, disclosed, sold, or shared, as applicable.
Right to Request Deletion
You may request deletion of eligible personal information, subject to legal exceptions.
Right to Correct
Where applicable, you may request correction of inaccurate personal information.
Right to Opt Out
Homofpupora does not sell personal information for direct monetary consideration.
However, certain disclosures of information to advertising or marketing partners may potentially be regarded as a "sale" or "sharing" under California law.
Eligible California residents may therefore have the right to opt out of certain advertising-related data practices.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising privacy rights available under applicable California law.
Privacy requests may be submitted to:
10. Data Security Incidents
Although we maintain safeguards intended to protect customer information, no internet-based system can be guaranteed to be completely secure.
If a data security incident occurs and applicable law requires notification, Homofpupora will take reasonable steps to notify affected individuals in accordance with applicable legal requirements.
Depending on the nature of the incident, notification may be provided through:
- Website notices
- Other legally permitted communication methods
11. Email Marketing and CAN-SPAM
Homofpupora aims to comply with applicable requirements of the CAN-SPAM Act for commercial email communications.
Our marketing practices are intended to include:
- Clear and non-deceptive subject lines
- Accurate sender information
- A visible method for unsubscribing
- Timely processing of opt-out requests
If you no longer wish to receive promotional messages, you may use the unsubscribe link included in our marketing emails.
Transactional communications related to purchases, shipping, customer support, or account activity may still be sent where necessary.
12. Changes to This Privacy Notice
We may revise this Privacy Notice periodically to reflect:
- Changes to our business practices
- New technologies
- Changes in legal requirements
- Updates to our services or website
When material changes are made, the updated version will be posted on this page with a revised effective date.
We encourage customers to review this Privacy Notice periodically.
13. Contact Information
If you have questions about this Privacy Notice, wish to exercise a privacy right, or need assistance regarding your personal information, please contact us through the details below.
Brand Name: Homofpupora
Corporate Entity: NDV HONGKONG LIMITED
Support Email: support@homofpupora.com
Customer Service Phone: +1 (857) 412-7949
Registered Address: Unit 1102, 11/F., Axa Tower, Landmark East, 100 How Ming Street, Kwun Tong, Hong Kong
Homofpupora — Happy Home, Happy Pup.