Terms of Purchase

Effective Date: June 2026

Welcome to Homofpupora, where we offer thoughtfully selected pet products designed to support the comfort, care, play, and everyday lives of dogs and their families.

These Terms of Purchase govern transactions completed through the Homofpupora website. By placing an order with us, you agree to these terms together with our applicable Privacy Policy, Shipping Policy, Return Policy, and Terms of Service.

Please review these terms carefully before completing your purchase.

1. Eligibility to Purchase

By placing an order through Homofpupora, you confirm that:

  • You are at least 18 years old, or have otherwise reached the legal age required to enter into a binding purchase agreement in your jurisdiction.
  • You have the legal authority to complete the transaction.
  • You are purchasing from a location where the products may lawfully be purchased, received, and used.
  • You agree to use our products in accordance with applicable local laws and regulations.

For customer service, security, fraud prevention, or quality assurance purposes, certain communications with our support team may be retained where permitted by applicable law.

2. Privacy and Personal Information

Personal information provided during checkout or while communicating with Homofpupora is handled in accordance with our published Privacy Policy.

Information may be collected and processed for purposes including:

  • Order fulfillment
  • Payment processing
  • Customer support
  • Shipping and delivery
  • Fraud prevention
  • Website operation
  • Other legitimate business purposes

We may update our Privacy Policy periodically to reflect changes in our operations, technology, or applicable laws.

Your continued use of our website after an updated policy becomes effective will be governed by the revised terms, where permitted by applicable law.

3. Order Acceptance and Verification

Submitting an order does not automatically guarantee acceptance.

Homofpupora reserves the right to review, verify, limit, cancel, or decline an order where reasonably necessary, including in situations involving:

  • Product unavailability
  • Payment authorization issues
  • Suspected fraudulent activity
  • Incorrect pricing
  • Technical errors
  • Incomplete customer information
  • Other fulfillment or security concerns

In certain circumstances, we may request additional information or identity verification before processing an order.

If Homofpupora cancels an order after payment has already been collected, the applicable amount will be refunded to the original payment method.

We may also update product prices, product details, availability, or promotional offers at any time.

4. Product Information and Images

We make reasonable efforts to display our pet products accurately on the website.

However, minor differences may occur between what is shown online and the item received due to factors such as:

  • Screen or device color settings
  • Photography and lighting
  • Manufacturing tolerances
  • Product updates
  • Material variations
  • Measurement methods

Product images are intended to provide a reasonable representation of the item but may not always reflect every small detail exactly.

We recommend reviewing product descriptions, specifications, measurements, and available options carefully before completing checkout.

If an item received materially differs from the product ordered, any eligible remedy will be handled in accordance with our applicable Return Policy.

5. Pricing Errors

We make reasonable efforts to keep prices and product information accurate.

Nevertheless, typographical, technical, or system-generated pricing errors may occasionally occur.

If a product is displayed or sold at an incorrect price due to an obvious error, Homofpupora reserves the right to:

  • Correct the pricing information
  • Cancel the affected order
  • Prevent shipment
  • Notify the customer
  • Refund any amount already charged

We are not required to fulfill an order at a clearly incorrect price where the pricing error is reasonably identifiable.

6. Product Availability and Fulfillment

Product availability shown on our website is provided as a general indication and may change without notice.

An item displayed as available may become unavailable because of:

  • Inventory synchronization delays
  • Unexpected demand
  • Supplier availability
  • Fulfillment issues
  • Other operational circumstances

If a purchased product becomes unavailable after your order is placed, we may:

  • Notify you of the issue
  • Cancel the unavailable item
  • Refund the applicable amount
  • Continue fulfilling the remaining items where appropriate

Shipping and delivery estimates are not guaranteed deadlines.

Depending on the destination and logistics conditions, international fulfillment and delivery may take up to approximately 30 days after payment confirmation, although actual delivery times may vary.

For more detailed shipping information, please review our Shipping Policy.

7. International Purchases

Customers placing orders for delivery outside the product's fulfillment region should understand that certain local differences may apply.

Depending on the destination:

  • Product labeling may vary
  • Instructions or product information may be provided in English
  • Local warranty or service options may differ
  • Packaging may not match domestic retail versions
  • Local compliance requirements may vary

Customers are responsible for confirming that the products they purchase may legally be imported, received, and used in their destination country or region.

8. Customs Duties, Taxes, and Import Charges

International shipments may be subject to additional charges imposed by the destination country or local authorities.

These charges may include:

  • Customs duties
  • Import taxes
  • Value-Added Tax (VAT)
  • Brokerage fees
  • Clearance charges
  • Other governmental assessments

Unless otherwise expressly stated during checkout, these charges are the responsibility of the customer.

Homofpupora does not control customs assessments and cannot guarantee the amount, if any, that may be charged upon import.

9. Shipping Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

This includes:

  • Recipient name
  • Shipping address
  • Apartment or unit number
  • Postal code
  • Telephone number
  • Other required delivery information

Homofpupora may not be responsible for delays, failed deliveries, additional charges, or losses caused by incorrect or incomplete information supplied by the customer, except where otherwise required by applicable law.

10. Order Changes

If you need to request a change to an order, please contact us as soon as possible at support@homofpupora.com.

Order modifications are not guaranteed once fulfillment or shipping preparation has begun.

Depending on the status of the order, we may be unable to modify:

  • Product selections
  • Quantity
  • Size
  • Color
  • Delivery address
  • Recipient information

Please refer to our Shipping Policy and Return Policy for additional information.

11. Limitation of Delivery Estimates

Any delivery timeframe displayed on our website or provided in customer communications is an estimate only.

Delivery may be affected by circumstances outside our reasonable control, including:

  • Customs delays
  • Carrier disruptions
  • Severe weather
  • Public holidays
  • Transportation interruptions
  • Regional restrictions
  • Supply chain conditions

Homofpupora does not guarantee delivery by a specific date unless such a guarantee is expressly stated in writing.

12. Governing Law

These Terms of Purchase, and transactions made through the Homofpupora website, are governed by and interpreted in accordance with the applicable laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer rights that may apply in the customer's jurisdiction.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be waived under applicable consumer protection law.

13. Company Information

The Homofpupora online store is operated by:

Brand Name: Homofpupora
Corporate Entity: NDV HONGKONG LIMITED
Company Address: Unit 1102, 11/F., Axa Tower, Landmark East, 100 How Ming Street, Kwun Tong, Hong Kong

14. Customer Support

If you have questions about these Terms of Purchase or need assistance with an active order, you may contact us through the following channels:

Support Email: support@homofpupora.com
Customer Service Phone: +1 (857) 412-7949

Homofpupora — Happy Home, Happy Pup.